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Victim Services of Nipissing District is committed to recruiting volunteers who understand the uniqueness of our communities. Our comprehensive screening and training program ensures that the people to whom we provide support are assisted with dignity, respect, compassion and empathy from knowledgeable, trained and caring Volunteer Crisis Responders.

Please download the Application Package here.

Position Summary

Victim Services Volunteer Crisis Responders work as part of a crisis team. Volunteer Crisis Responders provide immediate and on-site direct service to individuals with the intent to help lessen the impact of victimization. This may include but is not limited to: supportive listening, helping a person to prioritize needs, providing accompaniment to an emergency shelter or hospital, making phone calls or helping to secure premises. Volunteer Crisis Responders also ensure information about longer term services is made available to victims.


As a Victim Services Volunteer Crisis Responder, you will have an opportunity to:

  • Receive comprehensive training
  • Gain crisis intervention skills
  • Assist police and emergency personnel by ensuring that the person’s emotional and practical needs are being met so they can focus on their other front-line duties
  • Be there for someone in a time of crisis
  • Offer a safe and comforting presence
  • Learn more about resources in the community
  • Be part of a dedicated team in your community that is making a difference

Due to COVID this program has been suspended.

Due to the nature of the services provided, Victim Services actively screens all potential volunteers to ensure suitability. In addition, this process ensures that volunteers pose no threat to the victims they will be serving.
General Requirements of Volunteer Crisis Responders

  • Minimum 19 years of age
  • Must reside within the District of Nipissing
  • Proof of a valid driver’s license and access to a reliable and insured vehicle
  • Must have a minimum of one million dollar liability insurance on your vehicle
  • Willing to drive within the District of Nipissing day or night
  • Must not have been a client or victim of a traumatic event during the past twelve months, or have had issues before the courts during the past twelve months
  • Successfully complete a pre-training interview with VSV staff members and/or a VSV staff member and other community service provider
  • Willing to submit personal references, police record check including sex offender registry check
  • No Criminal Record
  • All applicants will be carefully screened.  Application does not guarantee acceptance.
  • Maturity
  • Demonstrates awareness of verbal and non-verbal communications skills
  • Ability to listen and hear from the victim’s perspective
  • Ability to speak with sensitivity to victim’s needs
  • Ability to deal with crisis situations as per training curriculum
  • Demonstrated ability to remain calm and clear minded in crisis situations
  • Ability to provide non-judgmental, sensitive, emotionally safe service related to victims’ needs Knowledge of community resources
  • Must possess good literacy skills as there is substantial reading during training and while responding to calls (i.e. consulting resource directory/filling out reports)
  • Able to provide on-site support which may include such locations as a personal residence, community agency, hospital, and fire or traffic scene.
  • Ability to maintain strict confidentiality
  • Willingness to work as a team

For additional information on the position requirements including expectations, training and the application process contact, 705-472-2649 or email [email protected]